Resolutions: A Podcast About Dispute Resolution and Prevention
Resolutions is a podcast about all things Dispute Resolution. Hosted by a rotating cast of Section of Dispute Resolution members, the podcast consists of a series of conversations with professionals in the dispute resolution community about various topics of interest.
Episodes
Friday Feb 18, 2022
Friday Feb 18, 2022
In this podcast, current Executive Director of the International Ombuds Association (IOA), Chuck Howard charts a brief history of the Ombuds movement to focus the lens on the role of organizational Ombuds Programs and Committees within non-governmental organizations to multinational companies.
Underscoring the sanctity of process, confidentiality, he dives into the 3 i’s of the Ombuds process: independence, impartiality and informality and previews case examples captured in his latest book, A Practical Guide to Organizational Ombuds: How They Help People and Organizations.
Chuck wants to post the final, edited version on his website when ready and appreciates a preview — if that’s possible.
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Renew your membership or join the Section at ambar.org/JoinDR!
Tuesday Dec 07, 2021
Helping Communities Heal: Grande Lum
Tuesday Dec 07, 2021
Tuesday Dec 07, 2021
We have borne witness in the last several years to a troubling trend—high-profile, deadly shootings that often involve law enforcement or get captured in real-time on video and spread via social media. In those situations, the communities in which the shootings occur often feel like they’re coming apart at the seams. That’s where mediators from the Community Relations Service often come in—quietly, without much fanfare—to help communities heal.
Grande Lum, former director of the Community Relations Service and the author of a book on the CRS, joined the podcast to chat about his work.
Tuesday Nov 23, 2021
Re-Post: A Moment In History: Dispute Resolution and Public Safety
Tuesday Nov 23, 2021
Tuesday Nov 23, 2021
As we take the week off to celebrate Thanksgiving, please enjoy this episode from June 2020. Larry Schooler speaks with Lynn Rubinett on arbitrating the disciplinary actions of first responders.
Our profession and work in mediation and arbitration spans virtually all professions and walks of life, including personnel decisions involving first responders.
In this episode, we hear from veteran arbitrator, mediator, and litigator, Lynn Rubinett, whose practice includes the arbitration of disciplinary actions, suspensions, and firings of police, fire, and other public employees.
Tuesday Nov 09, 2021
Becoming a Special Master: A Conversation with Merril Hirsh
Tuesday Nov 09, 2021
Tuesday Nov 09, 2021
In this episode host, Caroline Stauffer, speaks with Merril Hirsh to discuss how to become a special master and the advancements to diversify the field.
Merril Hirsh of Hirsh ADR PLLC in Washington, D.C. is a practicing ADR Professional, a lawyer with over 38 years experience, the Executive Director of the Academy of Court-Appointed Masters and the Chair of the Judicial Division Lawyers Conference Special Masters Committee.
Learn more about Merril at https://merrilhirsh.com/
Interested in joining the ABA Section of Dispute Resolution? Learn more about our membership options at https://www.americanbar.org/groups/dispute_resolution/membership/
Tuesday Oct 26, 2021
Tuesday Oct 26, 2021
On this episode, host Caroline Stauffer sits down with lawyer and mediator Helen Winter and neuroscientist and physician Sebastian F. Winter. They share important lessons from their interdisciplinary work with refugee shelters in Germany over the last four years. The siblings co-founded the award-winning, Berlin-based non-profit organization R3SOLUTE with a mission to equip refugees in shelters and their local neighbor citizens with peer mediation-based alternative dispute resolution and mental health literacy skills. In this multidisciplinary bottom-up approach, termed psychosocial peer mediation (PPM), participants learn to effectively manage and prevent conflicts in their own communities and neighborhoods. The founders provide practical insights and best practices, with a focus on addressing existing challenges and opportunities in the field.
Helen and Seb will present at an upcoming meeting of the Dispute Resolution Section’s International Committee. To join the committee and participate in the meeting, make sure you’re member of the Section. Join today at https://www.americanbar.org/groups/dispute_resolution/membership/. To learn more about joining committees visit https://www.americanbar.org/groups/dispute_resolution/committees_task_forces/.
R3SOLUTE ON TEDx: https://www.youtube.com/watch?v=9mYXhEYstVQ
To learn more about R3SOLUTE visit https://r3solute.com/
Tuesday Oct 12, 2021
Professional Branding & Your LinkedIn Makeover
Tuesday Oct 12, 2021
Tuesday Oct 12, 2021
In this episode, Rekha Rangachari sits down with Donna Serdula, an expert in sales, operations and training who has pioneered LinkedIn profile optimization and branding with diverse, global stakeholders. Principal, Founder and Owner of Vision Board Media,
Donna shares her mission on how to “transform your future today,” through responding to her 4-point methodology, to build stronger resumes and CVs. Tune in to learn how to curate your best professional self on LinkedIn, complete with many tips + tricks (including Free LinkedIn Resources at https://www.linkedin-makeover.com/linkedin-resources/).
View Donna’s bio at https://donnaserdula.com/
Interested in joining the ABA Section of Dispute Resolution? Learn more about our membership options at https://www.americanbar.org/groups/dispute_resolution/membership/
Wednesday Sep 29, 2021
A Conversation With NAM Hearing Officer Judge DiBlasi
Wednesday Sep 29, 2021
Wednesday Sep 29, 2021
Join the ABA and NAM(National Arbitration and Mediation)for an engaging conversation with Hon. John P. DiBlasi (Ret.), former presiding Justice of the Supreme Court of the State of New York and now a top-rated arbitrator/mediator at NAM on Maximizing the Benefits of Arbitration in the Aftermath of Mass Filings.
ABA Resolution Podcast Host, Caroline Stauffer, covers Judge DiBlasi’s transition from the bench to becoming a highly regarded neutral. The Judge also shares his insights on the recent press attention about mass arbitration filings in the Employment and Consumer ADR arena.
Thank you to NAM for being a sponsor of the ABA Section of Dispute Resolution 2021 Spring Conference. You can learn more about NAM at https://www.namadr.com/.
Interested in joining the ABA Section of Dispute Resolution? Learn more about our membership options at https://www.americanbar.org/groups/dispute_resolution/membership/
Monday Sep 13, 2021
A Conversation About The Roles of Ombuds
Monday Sep 13, 2021
Monday Sep 13, 2021
Welcome to a new bar year! In 2021-2022, we will be bringing you relevant, timely, and thought provoking content on a monthly basis. Don’t forget to follow and rate us to receive notifications when a new episode is out!
On the first episode of the season, we focus on the role of ombuds. Ombuds/ombudsman are confidential, independent, and impartial conflict management professionals. Their roles and services are relatively unknown compared to other forms of dispute resolution. Caroline Stauffer speaks to Ken Skodacek, Chair of the ABA Ombuds Day Subcommittee, Kristie Hirschman, recently retired State of Iowa Ombudsman, and Kate Burkhart, Alaska State Ombudsman, to learn more about the recognition of Ombuds Day which will take place virtually on October 14, 2021. You can find more information at www.OmbudsDay.com and register for the virtual event at www.ambar.org/ombuds2021.
Interested in joining the ABA Section of Dispute Resolution? Learn more about our membership options at https://www.americanbar.org/groups/dispute_resolution/membership/
Tuesday Jul 27, 2021
A Conversation With Dr. Neal Lester of Project Humanities
Tuesday Jul 27, 2021
Tuesday Jul 27, 2021
In this episode, our co-host, Kimberly sits down with Dr. Neal Lester of Project Humanities. Project Humanities is an Initiative with Arizona State University to bring individuals and communities to instill passion and knowledge of humanities study, research and humanist thought. Through the exploration of ideas and experiences, Project Humanities “facilities conversations across diverse communities to build understanding through talking, listening and connecting.”
Thank you to Project Humanities for being a sponsor of the ABA Dispute Resolution Section’s Mediation Week on October 18-22, 2021.
Tuesday Jul 13, 2021
Take 5: A Conversation About Mediation Strategies
Tuesday Jul 13, 2021
Tuesday Jul 13, 2021
Resolution’s newest host, Caroline Stauffer, speaks with Anne Goyette, Arbitrator, Mediator, and principal of Griffiths Goyette about strategic approaches to mediation.

Resolutions: A Podcast About Dispute Resolution & Prevention
Resolutions is a podcast about all things dispute resolution. Hosted by a rotating cast of American Bar Association, Section of Dispute Resolution members, the podcast consists of a series of conversations with professionals in the dispute resolution community about various topics of interest.